desert palms FREQUENTLY ASKED QUESTIONS

Yes, we offer a luggage storage room next to reception, which can be accessed during reception hours (6.00 am to 8.00 pm).

Yes, we do provide free Wi-Fi access in all villas. The current Wi-Fi code is available at reception.

Airport transfers can be booked through Alice Wanderer. For further information or to make a booking, please contact them on 1800 722 111.

Travelling by car from the north along Stuart Highway, you will turn left onto Stott Terrace and right onto South Terrace. You will then turn left onto Tunks Crossing and take a right onto Barrett Drive, where you will drive for 600 metres until you reach Desert Palms.

Travelling by car from the south past Heavitree Gap, you will turn right at the large roundabout, taking the last exit onto South Terrace. You will then turn right onto Stephens Road, driving over the bridge, before turning left onto Barrett Drive. Desert Palms is located 600 metres down the road.

We are located on Barrett Drive, which is approximately 2 kilometres from the Todd Mall. Approximate walking time is 25 to 30 minutes; however, there are also taxis available and our reception staff would be happy to book them for you.

Our reception office is open from 6.00 am to 8.00 pm daily.

If you plan to arrive after 8.00 pm, please advise reception by calling 08 8952 5977 or emailing use using this form prior to your arrival. You will be asked to provide a mobile number so that gate and room access can be messaged to your phone.

Check-in is from 2.00 pm onwards and check-out is at 10.00 am.